Say oui to conversational commerce.
See inside my
Increase customer in-app customer purchase average
Expand non-airline partnerships & sales opportunities via the app
Worked with developers and product managers to outline required development
Created conversational flows, scripts, & carousel graphic text
Revenue increased by 78%
Reduced human handover requests regarding seating and baggage
Conversational flow charts to blow your mind.
Mapping customized responses
The Project: This project required custom responses by department/employee role.
The Challenge: Some content had viewership restrictions.
The Solution: Mapped affected content items and identified how to handle conversational flows depending upon the type of user.
Alexa Skill VUI - Imagine Sounds Sleep App
New vs. Returning User Variations
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